October 21, 2013
Health Literacy is defined as the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions. It requires a complex group of reading, listening, analytical, and decision-making skills, and the ability to apply these skills to health situations. For example, it includes the ability to understand instructions on prescription drug bottles, appointment slips, medical education brochures, doctor's directions and consent forms, and the ability to negotiate complex health care systems. When patients are faced with complex information and treatment decisions, there are specific tasks that should be carried out to ensure that one is getting the best treatment possible. Those tasks include:
• Evaluating information for credibility and quality
• Analyzing relative risks and benefits
• Calculating dosages
• Interpreting test results
• Locating health information.
In order to accomplish these tasks, individuals may need to be:
• Visually literate
• Computer literate
• Information literate
• Numerically or computationally literate
• Oral language skills are important as well.
In addition to that, it is important for patients to articulate their health concerns and describe their symptoms accurately. They need to ask pertinent questions, and they need to understand spoken medical advice or treatment directions. In an age of shared responsibility between physician and patient for health care, patients need strong decision-making skills.
Next time you visit your local physician, make sure you are practicing and carrying out these tasks. It is important for patients to receive the best care possible, as well as, know how to make accurate decisions when it comes to healthcare.
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In Partnership with: Poole College of Management, College of Humanities and Social Sciences, National Science Foundation, Penn State
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